AquaFix plumbing services
A bath tap can drip at the outlet, leak below the rim or fail to switch water to the shower handset. On a basin tap, the handle, base or pipe underneath may be the first place you notice water.
A photo of the first wet spot helps us choose where to look. The cartridge under the handle, seals in the body and connections under the basin each do a different job.
A basin mixer cartridge opens and closes the water supply as you move the handle. A steady drip after closing can mean the cartridge no longer seals.
We check what is fitted under the handle. A compatible standard cartridge may be available locally. A model-specific part may need ordering. If the cartridge is built in or the correct spare is unavailable, we discuss replacing the tap.
See the Bristan Orta mixer parts diagram (PDF)
Water can escape from a tap tail, isolation valve or joint while the tap is off. It can also travel from the handle or base down through the tap hole. We look for where it starts.
A weak hot or cold side can point to that supply valve, the cartridge or debris. When both sides are weak, we also ask how other taps run. Mention any hum or knock and when it starts.
The diverter directs water to the bath spout or handset. If both run together or the control drops back while the tap is running, the diverter or its seal may need attention.
Tell us whether the fault is at the spout, handset or both. We check the model and whether the bath panel can be opened if access below is needed.
Read about bath-to-shower diverter faultsWe can assess dripping taps, leaking connections and accessible bath shower mixers. We discuss compatible parts or a replacement, any access needed and how the work will be checked afterwards.
These are examples. We check what is fitted before choosing a replacement.
Bath shower mixer diverter
A diverter sends water to the bath spout or the shower handset. We match the make and model before choosing a diverter, valve or seals. A new handset or hose will not fix every diverter fault.
Manufacturer detailsBasin mixer ceramic valve and spout seals
A drip from the outlet and a leak at the base of the spout can call for different parts. Bristan lists both ceramic valves and a spout seal kit for its Cruzar basin mixer. We check the model, which control is affected and where water first appears.
Manufacturer detailsSend a photo of the tap, any visible brand and the first place water appears. Tell us whether it leaks with the tap shut and whether hot, cold or both are affected. For a bath, say if the panel comes off.
Planning your visit
Send your postcode, what is happening and a photo if it helps. Tell us if water is still escaping.
We confirm availability and explain the basis of any attendance or investigation charge before booking.
We explain what we find, agree any further work and check the affected plumbing afterwards.
It depends on where the taps sit and what can be reached through the panel. We explain any extra access before work is agreed.
The water may come from a supply connection, the waste, overflow or a nearby seal. When it appears helps narrow down where to look.
We discuss the work and the basis of any attendance or investigation charge before booking. Where the fault or access is uncertain, we may need to assess it first. We discuss any change to the agreed scope before additional work.
Dripping taps, outside taps, isolation valves and appliance connections.
Planned bathroom repairs, fixture changes and installation work.
Leaking wastes, faulty plugs, traps and overflow connections.
Shower mixer faults, plumbing connections, pumps and leaks.
Have your postcode and a short description ready. If water is still escaping, call us.
