From replacing a single fitting to planning changes across the room, we can discuss plumbing, access and the order of work before you commit to a scope.
Photos and dimensions help us check the basin opening, the pipe route and the space available inside the unit.
Match the plug and waste to the basin
A slotted waste lets water from a basin’s internal overflow reach the drain. If you are keeping the basin, we check the overflow design and whether the existing waste can take a matching plug.
If you have already bought a basin or waste, send the model so we can check the connection before the visit.
Check space for the trap and pipe
A vanity drawer or shelf can clash with the waste and trap even if the new basin fits the room. We check the position and space for a suitable connection that can be reached for maintenance.
Send a photo inside the cabinet or the furniture drawing if you have it. We can discuss any pipework changes before fitting.
We compare the height and size of the new bath, check whether the old rim sits under the tiles and look for anything that blocks removal. We also check whether the waste can reach the existing connection with enough fall.
We discuss supports, tile access and making good before work starts. Before closing a removable panel, we test the overflow and inspect waste connections while the bath drains.
Tell us what is in place now and whether the new fitting is like for like.
Move a fixture
The route and fall of waste pipes, along with the water supply and floor construction, affect what is practical.
Plan work across the room
Let us know which fittings are being kept and which trades need to be coordinated.
A basin plug sticks or fails to hold water
We check whether a compatible plug or push-button mechanism can be fitted. If the waste body is badly worn or cannot be cleared economically, we discuss replacing the waste and checking its connection to the trap.
Replace a shower screen or deal with recurring damp
Tell us where water appears, whether it follows a shower and what has already been repaired. We can discuss the screen or resealing alongside the underlying plumbing.
Plan a bathroom while keeping it usable
If this is your only bathroom, mention that at the outset. We can discuss the order of the plumbing work and when supplies or fixtures may be out of use.
A new vanity leaves too little room for the basin trap
A drawer or shelf can clash with the existing trap and pipe. Send the furniture and basin dimensions if you have them. We check the waste position and room for a connection that can be accessed later.
From one fitting to a planned refit
01Like-for-like replacement
Even a similar-looking basin, bath or WC can have different waste and supply positions. Product dimensions and photos help us see what may need adjusting.
02Layout change or refurbishment
A new position can affect waste routes, access and which trades are involved. We discuss what plumbing is included, who makes good any finishes and what needs a survey.
What we can do
We can discuss bathroom plumbing, fitting or refitting sanitaryware, shower screens, resealing and agreed installation work. We set out access, parts, any other trades and making good separately where relevant.
Parts we may check or replace
These are examples. We check what is fitted before choosing a replacement.
McAlpine CW60-CB slotted basin clicker waste
On a basin with an internal overflow channel, the slot gives water a route into the waste. We check whether the basin needs a slotted or unslotted waste and whether there is enough room underneath for the trap and its connection.
Send your postcode, what is happening and a photo if it helps. Tell us if water is still escaping.
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Agree the visit
We confirm availability and explain the basis of any attendance or investigation charge before booking.
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Agree and check the work
We explain what we find, agree any further work and check the affected plumbing afterwards.
Common questions
Can I get an estimate from photos?
Photos are a helpful starting point. Where access, condition or pipe routes are unclear, a survey may be needed before the scope can be estimated.
Can you give me an estimate?
We discuss the work and the basis of any attendance or investigation charge before booking. Where the fault or access is uncertain, we may need to assess it first. We discuss any change to the agreed scope before additional work.